Professor Miller's work is in the areas of public administration and policy. Broadly, her research explores the consequences of institutional and program design for policy implementation and outcomes.
Ph.D. Political Science, University of Missouri (2010)
Recent publications (please see CV for full list):
Miller, Susan M. and Lael R. Keiser. 2021. “Representative Bureaucracy and Attitudes Toward Automated Decision-Making." Journal of Public Administration Research and Theory 31(1): 150-165.
Keiser, Lael R. and Susan M. Miller. 2020. “Does Administrative Burden Influence Public Support for Gov- ernment Programs? Evidence from a Survey Experiment." Public Administration Review 80: 137-150.