An effective inquiry and research service
Linkages to other knowledge centers and document storage
Information, communication, and training approaches
Satellite Television or Web-cast broadcasts
Annual conferences including Transforming Local Government, eCommunity, and broadband economy
Member newsletter
Awards program including the J. Robert Havlick Award for Products Innovation and the Thomas H. Muehlenbeck Award for Excellence in Local Government
Member engagement, services, and networking provided through regional offices
Research and development on new products or approaches to major issues for local government
A comprehensive survey capacity
A forum for thought leaders to identify the major forces that will drive change in local government
Best practices research, including establishing a rigorous process of identifying leading best practices
Identification and adaptation of the best practices of the private and non-profit sectors to local government
Publications in both print and electronic formats to focus on applied innovations in local government. Develop a new publication, such as a Journal of Applied Innovation
